د.إ AED
Privacy Policy—PET STREET TRADING – SOLE PROPRIETORSHIP L.L.C
At PET STREET TRADING – SOLE PROPRIETORSHIP L.L.C, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our eCommerce app to purchase pet-related products, including food, toys, accessories, and grooming services. By using the PET STREET TRADING – SOLE PROPRIETORSHIP L.L.C app, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information when you use our app:
Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, shipping address, and payment information.
Device Information: We collect information about the device you use to access the app, including device type, operating system, IP address, and device identifiers.
Purchase History: Information about the products you’ve viewed, added to your cart, or purchased.
Children’s Data: We do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will take steps to delete the data as quickly as possible. If you believe that we have collected information from a child under 13, please contact us at admin@petstreet.ae.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Transactions: Your personal and payment information is used to complete purchases and deliver your orders.
- To Improve Our Services: We analyze app usage and user feedback to improve the app’s performance and functionality.
- For Customer Support: Your contact details allow us to respond to queries, process returns, and address any concerns.
- Marketing and Promotions: With your consent, we may send you promotional emails and offers related to our products. You can opt-out at any time.
3. Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in processing payments, shipping orders, and providing customer support.
- Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of PET STREET TRADING – SOLE PROPRIETORSHIP L.L.C, our users, or others.
4. Security of Your Information
We take the security of your personal information seriously and implement appropriate measures to protect your data from unauthorized access, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights concerning your data:
- Access and Correction: You may access or correct your personal information through your account settings or by contacting us.
- Data Deletion: You can request that we delete your personal data by contacting us at admin@petstreet.ae.
- Opt-Out of Marketing: You can opt-out of receiving promotional emails by following the instructions in the email or contacting us.
6. Children’s Privacy
Our app is not directed to children under 13. We do not knowingly collect data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will notify you by updating the effective date at the top of this policy. We encourage you to review this policy periodically to stay informed of how we are protecting your data.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
PET STREET TRADING – SOLE PROPRIETORSHIP L.L.C
Email: admin@petstreet.ae
Phone: +971 52 212 5407
Address: Office No. 1, Abu Dhabi Government Building, Wadi Al Ain – 1, Al Nood, Abu Dhabi, Abu Dhabi, 155612, Abu Dhabi
Support
admin@petstreet.ae
+971 52 212 5407