Welcome to Pet Street! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this website or purchasing from Pet Street, you agree to these terms. Please read them carefully.
1. General Information
- Eligibility: By using our site, you confirm you are at least 18 years old or have obtained parental consent.
- Modification of Terms: Pet Street reserves the right to update these Terms and Conditions at any time without notice. Continued use of our services implies acceptance of these changes.
2. Products and Services
- Product Descriptions: We strive to ensure that all products on our website are accurately described. However, we do not guarantee that descriptions, images, or other content are entirely accurate, complete, reliable, or error-free.
- Product Availability: Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue any product at our discretion.
3. Pricing and Payments
- Prices: All prices are listed in AED and include applicable taxes. Pet Street reserves the right to change prices at any time.
- Payment Methods: We accept various payment methods. Orders are processed once payment is confirmed.
- Discounts and Promotions: Discounts and promotional offers cannot be combined unless stated otherwise. Pet Street reserves the right to modify or cancel promotions at any time.
4. Shipping and Delivery
- Delivery: We deliver within the UAE. Delivery charges and times may vary depending on location and order value.
- Delays: While we strive to meet our delivery timelines, we are not responsible for delays caused by events outside our control.
5. Return and Refund Policy
- For details, please refer to our Return and Refund Policy.
6. User Responsibilities
- Account Security: You are responsible for maintaining the confidentiality of your account credentials. Pet Street is not liable for any unauthorized access to your account.
- Prohibited Activities: You agree not to misuse our site or services. Prohibited actions include, but are not limited to, fraud, harassment, spamming, and any illegal activity.
7. Intellectual Property
- All content on this site, including images, logos, graphics, and text, is the property of Pet Street or licensed to us. Unauthorized reproduction, distribution, or modification of content is prohibited.
8. Limitation of Liability
- Pet Street is not liable for any direct, indirect, incidental, or consequential damages that may arise from using our products or website. This includes damages from loss of data, revenue, or profits, whether due to contract, negligence, or other causes.
9. Governing Law
- These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Abu Dhabi.
10. Contact Us
- If you have any questions regarding these Terms and Conditions, please contact us at:
- Email: admin@petstreet.ae
- Phone: +971 56 113 8009